| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Survey page. |
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"Unlike other dealers I've been to, they will stay past closing to see that you are taken care of."
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By: Gerald Osgood,IN
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"Curt , Bill, Sean, Andrew and the whole staff at Flatout in Martinsville are the best sales and service depts I have ever dealt with. They have been taking care of my 2010 Spyder RT since I bought it. They have always made me feel like I am thier #1 customer whenever I have needed anything and have gone the extra mile on at least 3 occasions to get me the best price on everything up to and including getting repairs covered by BRP under warranty. You guys are the greatest and are very appreciated. Definitely second to none."
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By: Bob Fortville,IN
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"Mr. Starkey,
This message is to inform you that we recently experienced a very sensitive situation with a consumer (Mr. Hinshaw, Spyder owner) and we were looking for help in order to resolve the issue. One of my agents contacted your Service Manager Curt who immediately and nicely accepted to give BRP a hand and to do everything needed to bring the customer back on his Spyder as quickly as possible.
Mr. Starkey, saying that we got a great service from Curt is an understatement! He helped us beyond expectations and we are so appreciative to all he has done for us.
Mr. Hinshaw is now back on the road and happy with his Spyder.
Best regards,
Sophie Warren
After Sales Coordinator - Call Center
Coordonnatrice, support apres vente - centre d'appels
BRP
75 Bombardier St. Sherbrooke Quebec Canada J1L 1W3
T + 1.819.566.3512 F +1.819.566.3062
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By: Anonymous Indianapolis,IN
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"I can't say enough about how well i was treated by the staff at Flatout Powersports. I was in need of service for my two SeaDoo jet skis when I found Flatout Powersports on the internet. Never having dealt with me before, the service manager (Curt) was willing to take on my service needs immeadiatley. They accepted my skis into the service dept and had them repaired and back on the water the following day. The service dept. went above and beyond to make sure I had a good and timely experience. I have since purchased two brand new SeaDoo jet skis from them and the sales experience was just as pleasing as the service experience. This is the place to go, no doubt about it. Thank you Curt, Jeremy, and Andrew for all you have done for me and looking forward to dealing with you on any and all future needs.
Lance"
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By: LANCE ODON,IN
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"While traveling from our home in Florida across the U.S., the parking brake on our 2011 Can-Am Spyder RT Limited failed. This was a major problem because the bike has an automatic clutch, meaning that the only way to keep the bike from rolling off when it is shut down is to use the parking brake.
We located FlatOut powersports and Curt (the service manager) had a qualified tech working on the bike within minutes.
Another employee offered to take my wife and myself somewhere to get some lunch while we waited. About the time we finished our lunch we received a call from Curt that the bike was ready to go.
We cannot thank Curt and the rest of the staff at FlatOut Powersports for their timely and efficient atttention to our problem. They saved our day!"
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By: Bill Crystal River,FL
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"While buying my 2011 Can-Am Spyder I dealt with Both the Martinsville location and the Washington street Location . Both places was out freaking standing. Bill has got him self one hell of a team they worked with me from day one til I got on my Bike and drove off and are still very helpful when I stop by. If your going to buy a bike don't scew around Get it from Flat Out ."
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By: ED Greenfield,IN
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"I recently purchased a Polaris Sportsman 850 XP Browning Edition. Andrew and the guys at Flatout made the experience very enjoyable and I look forward to working with them in the future. Thanks. Ride hard and ride often."
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By: Blair freetown,IN
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"Thank for all your help.. u guys are the best dealer."
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By: Anonymous Indianapolis,IN
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"This is the best service dept I have found in Indianapolis and the surrounding area. Great knowledgeable staff, very friendly."
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By: Anonymous indianapolis area,IN
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